Privacy Policy

Your privacy is very important to Bacana Games. We are committed to maintaining the confidentiality of personal information collected by us in order to allow the user to play cards online at Bacana Games, safeguarding them through the use of the best software and hardware architecture, techniques, methods and procedures.

The purpose of this privacy policy is to enable you to understand how we collect, store and protect user-related information so that you understand your rights with respect to that information.

1. What information is collected and for what purpose?

As part of the Bacana Games registration process, we will ask you to provide us with certain personal information, including your name, email address and password, as well as to certify that you are at least 13 years old or older. We will use your personal information to occasionally send you information regarding events and news and to provide you with customer support services. If you do not wish to continue receiving our newsletters, you can opt-out of receiving them by following the instructions included in each newsletter. The name used in your registration must be yours, as well as other registration information must be correct. Members can change their account details on the "Profile" or "Account" pages.

2. VIP Subscription Payment Processing

To play as a VIP Member and or make purchases users need to pay a certain amount which may vary depending on the type of VIP Membership they choose. The information relating to these payments is used by Bacana Games exclusively for the purpose of allowing such transactions to be carried out with credit card operators or intermediary banks and app stores.

Needed to mentions that certain VIP subscriptions will be auto renewed, so if you would like to cancel, you can do so at any time.

3. Confidentiality

Bacana Games makes substantial efforts to protect the confidentiality of the identity, preferences and other information it collects about individual Players and will not knowingly allow access to such information to anyone outside of Bacana Games, other than the Player or as described in this Policy Privacy.

All employees of Bacana Games are required to comply with the terms of this Privacy Policy. This Privacy Policy stipulates that all employees are required to keep Player information strictly confidential. This obligation continues even after the employee leaves our Team.

The member must also do their part to protect their information. Your password on Bacana Games is confidential and we recommend that you do not disclose it to anyone and that you do not allow others to discover it.

4. Confidentiality Limits

Legally Required Disclosure: Due to the existing legal, regulatory and security environment, Bacana Games may be required by law, under certain circumstances, to disclose personally identifiable information about its Players. Bacana Games will use reasonable efforts to limit such disclosure to the following: in situations where Bacana Games believes in good faith that it is required to do so in response to a subpoena, warrant, or other legal process; or when it is reasonably necessary to identify, contact or take legal action against persons or entities in order to preserve and/or enforce Bacana Games's rights.

In addition, we can, and the member authorizes us to, disclose your identification, name, city, postal code, country, email address and other data that we have access to through your registration and use of our service to third-party agents to Bacana Games, as we, in our absolute discretion, deem necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other illegal activity or activity that may expose us to legal liability.

5. Who receives your information?

In addition to the disclosures required by law, as explained in the section above, we may disclose your personal information to our employees, employees of other companies related to or affiliated with Kiwi Network Technology Limited and third-party service providers who use your personal information to provide us with services related to the fact that you are a Player of Bacana Games. All recipients of your personal information will be bound by applicable data protection laws in order to keep your personal information private to a level no lower than that to which we are bound.

6. Your rights to your information

In order to better serve users, we have collected the following data as needed, which has been explained through the App Store. Here is the data the app collects about users and the purposes for which it is used.

OAuth (short for "Open Authorization") - An open standard for access delegation, commonly used as a way for internet users to applications access to their information on our application. Personal information includes user name, user ID and user image. Right now we can only support logging in with Google and Facebook accounts.

Transaction records - Information related to user purchases or transactions. Which facilitates users to check orders and confirm orders after having questions about transactions.

Application information and performance - In order to better improve application performance and compatibility with various devices, reduce the number of crashes and improve performance and other technical indicators. Crash logs: The number of crashes of the application, stack traces or other crash-related information. Diagnostic information: Information related to application performance, such as battery life, loading time, latency, frame rate and technical diagnostic information. And other performance information required by app stores.

Device ID or other ID - Information associated with a device, browser, or application identifier, such as a installation ID required by app stores, or an advertising identifier. In order to determine user identification, conduct statistics on users' effective installation of applications and identify new and old users.

You can delete your account by yourself in the Bacana application. Delete account entry: My Account(Profile) > Delete Account. And on this page of the application, you can also see Privacy Policy, Term & Conditions, and Contact us.

You can request complete deletion of personal data (collected by the application), please contact us by email, and our Support Email is choujack09@gmail.com.

We try to keep your information as up to date as possible. You can write to us at any time to review, amend, obtain a copy of your information or change or correct your information. To contact us regarding your information, send an email to us. We may, in certain circumstances, charge a small amount to cover administrative costs relating to any order you place in relation to this matter.

7. Cookies

I. What are cookies

Cookies are text files generated by the Bacana Games website and transferred to your computer and stored by browsers (“Browsers”). In general, we use Cookies to optimize your browsing experience on our website, when allowed by the security level set by you with your browser.

The cookies used by Bacana Games are intended to improve and personalize your future access, such as keeping your last access data, pages browsed or links clicked. Any of the cookies used are not used to run programs, nor do they allow you to infect your computer with viruses or malicious programs.

When accessing this website for the first time, you were informed through a text warning (“disclaimer”) regarding the practice of cookies on the Bacana Games website.

Even when your browser is configured to allow the installation of cookies, but you wish to remove the installed cookies and prevent the storage of new cookies, you can do so immediately and without any hindrance by disabling this feature in your browser and deleting all any cookies already implemented.

II. How does the gamer use these cookies?

(a) Segmentation Cookies

Strictly Necessary Cookies: These are cookies that allow you to browse the website and use essential features, such as secure areas, for example. These cookies do not store any information about you that can be used in product or service communication actions or to remember the pages navigated on the website.We use them for:

- Identify you as a user logged into the site.

- Make sure you connect to the correct service on our website when we make any changes to the way it works.

(b) Performance Cookies

"Performance" cookies collect information about how you use our website, for example, which pages you visit, if they have errors, errors in forms and so on. These cookies do not collect any information that can identify you. All information collected is carried out in encrypted form, anonymously and only used to help improve the way our website works, understand what interests our users and measure the effectiveness of our communication. We use them for:

- Provide statistics on how our website is used.

- Check the efficiency of our communication, not using this information to target ads when visiting other sites.

- Helping to improve our website by measuring errors that may eventually occur.

- Make improvements and improvements to our website arising from the browsing behavior of our users.

(c) Functionality Cookies

"Functionality" cookies are used to provide services or to remember browsing settings in order to improve your visit. We use them for:

- Occasionally remember the settings you have applied, such as layout, text size, preferences and colors.

- Sharing information with partners so that eventually Bacana Games can offer you our services or products. The shared information can only be used to provide the service, product or function and not for any other purpose.

(d) Targeting Cookies

"Targeting" cookies are linked to services provided by third parties, such as, for example, "Like" buttons and "Share" buttons contained on websites other than the Bacana Games website. The third party provides these services by acknowledging that you have visited our website, but in no way to be confused with Bacana Games. We use them for:

- To connect to social networks such as Facebook, which, because they are third parties and over which we have no control, may later use information about your visit to direct advertising of interest to you on other websites.

- To provide advertising agencies with information about your visit and so that they may eventually show you advertisements relevant to your browsing profile.

In relation to the aforementioned cookies, you can control whether they will be used or not (see topic below “How to Disable Cookies”), but blocking them may prevent us from offering some services or impair good navigation on our website.

III. How to disable cookies

Usually the settings to disable cookies are present in the "Options" or "Preferences" menu of your browser. To learn more, consult your browser's help options. Below you will find some links to the most popular browsers:

- Microsoft Internet Explorer

- Mozilla Firefox

- Google Chrome

- Safari Web and iOS

Cookies used by the website are safe and necessary for the proper use of the tools and options offered by the website. If you choose not to accept them and/or eventually run them, the behavior of some of these tools and some of the devices offered may have their functions compromised during your visit.

8. Consent to Privacy Policy

By opening an Account on the Bacana Games website, you agree to the terms of this PRIVACY POLICY. We may occasionally update this Privacy Policy and encourage you to review it periodically. If we change our privacy policy, it is on this page that these changes will be posted. Your continued use of the Bacana Games services constitutes your agreement to this Privacy Policy and any updates. Our Terms and Conditions, which you can view at terms web, take precedence over any contrary provision of this Privacy Policy.

9. Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-10-30.

11. Opt-Out

You can choose to no longer receive any of the emails we send to your registered (Opt-Out) email address on the "My Account" page.

12. Get in touch with us

Company: Kiwi Network Technology Limited

Support Email: choujack09@gmail.com